Our Customer Reviews
Satisfied customers served in southern California since 2004
Featured Testimonials
Lucky Sully was called for a 2nd opinion on some expensive repairs recommended by a prior chimney sweep. Mike did a thorough safety inspection and determined that, although built in 1940, our chimney was sound (other than a couple small repairs he did at no additional charge) and safe to use. It would have been easy to sell us on a $2000 repair that we’d already been told we needed. Mike’s honesty will be rewarded by my referral of his company to all my neighbors and a few real estate agent friends.
ServiceMagic Review
Thank you so much for donating your time and labor to clean our air duct. We know it was a lot of work and really appreciate you helping us.
It is our belief that every animal deserves a healthy home filled with love, attention and proper care. The Ontario Rescue relies on pet lovers like you who are willing to donate their time and skills so that we can continue to our mission.
Sincerely,
Odelkis Barrera, Executive Director
Brian has been a complete pleasure to work with. He was recommended by a local Realtor to handle the chimney inspection of the home I was in contract to purchase in Laguna Beach. His communication was super solid. Not only sending me a detailed report but also following up with a call to go into further details. There was no doubt I wanted Lucky Sully to complete the work that was identified in the inspection. I did all of this remotely, as I was in Northern California. I contracted with Lucky Sully and Brian got started with some exterior work, while we waited for the home to close escrow and the previous owners to vacate. I finally met Brian at my new home to do the interior work. He was timely, professional and personable. So much that we left our dog with him as we needed to step away from the house for lunch and a few errands. I highly recommend Lucky Sully and Brian!
Sincerely,
Mark S. Wyss, Realtor
Compass Real Estate – Los Gatos
Google Reviews
Customer Reviews
“I originally called Lucky Sully to see if something could be done to keep the bees from coming down my fireplace, but Brian found a much bigger problem – i had huge cracks in my fireplace all the way up to the chimney top. Brian put a liner in and other work and now there are no cracks inside, plus he patched the outside cracks. Most importantly he installed a new damper, that when closed, is airtight – so my bee problem is solved. I highly recommend Lucky Sully – very prompt and professional.”
Weiss C. – 5/05/2023
“On behalf of the City of Placentia , thank you for your assistance in the inspection. Brian was professional and knowledgeable of his craft.”
City of Placentia – 6/11/21
“I’ve used Lucky Sully a few times. Service is always prompt. Dan wills keep you informed on the status and his prices are reasonable. In my opinion, he’s the best.”
LLC Big Dupse Investment. – 5/29/21
“Brian was so helpful, informative and kind. I appreciate his work”
Gogden K. – 4/30/21
“Work was done by a professional! He was very courteous, nice & explained everything he was doing. I’m very pleased with done. Thank you for the great job. I’ll recommend you to anyone I know who’s looking to take care of their chimney.”
Linda H. – 4/30/21
“Brian was superb. He works hard to get the job done correctly and efficiently. He is also friendly and a good person. So excited to use our fireplace again! Thank you”
Anne J. – 02/11/2021
“Friendly service and great work completed. Thanks!”
Carlos L. – 02/10/2021
“Good communication, friendly, prompt and clean. Would use again.”
Dave S. – 02/04/2021
“Great service and Brian is engaging and funny.”
Nancy Y. – 1/27/2021
“Wow what great service. Somehow our appointment got cancel. However, Lucky Sully came through for us and got the job done. Good people, keep their word!! important in these days.”
Lana M. – 12/21/2020
“Brian was fantastic! He was thorough and helpful in showing me what I need to do in order to maintain my logs and chimney. Thank you!!”
Shelly A. – 12/30/2020
“Brian Juss of Lucky Sully Chimney sweep is awesome! He is professional, knowledgeable, friendly and preformed his job well, clean and thoroughly. I am a repeat customer and will continue to use and recommend Lucky Sully chimney sweep. Thank you Brian!”
James R. – 11/14/2020
“So grateful for the job Brian did for my fireplace repair. He was so polite and answered all my questions. I feel I can safely use my fireplace again and love my new gas logs. Highly recommend this company. Very honest and affordable for me. Thank you do much. ”
Cheryl C. – 10/12/20
“Brian is amazing. He put down floor mats to keep the area celan. He explained what he was doing and showed us exactly what was going o with out chimney situation. Just 5 star professional service at its best! Sandra is awesome setting up the appointment on the phone too!”
Lester S. 7/27/20
“Professional , friendly attitude, Expertise in chimney repair, Honest.”
Betty D. 7/22/20
“Excellent service, on time and good communication including Inspection.”
Carolyn D. 7/21/20
“Everything went well from start to finish. Lucky Sully’s computer system told me when Brian would arrive and I was impressed that they even had a picture of him so I would know what he looked like. He was efficient, fast and kept the area clean. He is very nice and explains everything. I have used this contractor before and I have good service every time. I will continue to use them.”
Joann S. 7/16/20
“Brian was an excellent communicator and craftsman.”
Evan H. 6/17/20
“So impressed! What an amazing job and difference”
Jacquelyn C. 5/16/20
“These guys are so professional and I trust them and their advice! Most people don’t even know they should get their chimney inspected on a yearly basis but it is very import.”
J and D H 5/14/20
“Brian was punctual, courteous, professional, personable and did a fine job installing our copper shrouds, chase covers and stainless steel spark arrestors.”
Wendell W. 5/11/20
“Excellent friendly service. They figured out our problem and suggested a great solution solving our smoke and bee issues”
Ernie & Susan D 5/9/20
“Brian from Lucky Sully was precisely on time, very torough and clean in his work, cheerful and friendly. And all at a great price. I can’t recommend Lucky Sully highly enough!”
Barrett & Beverly S 5/5/20
“So grateful for the job Brian did for my fireplace repair. He was so polite and answered all my questions. I feel I can safely use my fireplace again and love my new gas logs. Highly recommended”
Cheryl C 4/28/20
“This was the second visit to address a much ignored fireplace. Again a pleasure to work with Brian – on time and extremely considerate. Beautiful job.”
Bonnie Y 4/27/20
“Brian did a great job. Arrived and went right to work. Provided before and after video of the inside of the chimney.”
Larry H 4/25/20
“Worker was efficient and clean and did a great job”
DLB 4/22/20
“Helped me become familiar with using my chimney. Appreciate you covering my floors and keeping things clean. Thanks for wearing a mask. Keeping us all safe.”
Marla A 4/20/20
“Lucky Sully completed the job of rebuilding my damaged fireplace, professionally, timely and on budget. I recommend highly.”
Pam G. 4/18/20
“Brian was extremely professional, polite and knowledgeable. He did a thorough job and was neat. I highly recommend Lucky Sully Chimney Sweep primarily because of Brian.”
LC 4/15/20
“Great job…. Very professional.”
RH 4/14/20
“Quick response. Nice clean service”
KB 4/13/20
“Very nice! On time and top quality work.”
NW 4/11/20
“Love how quickly they came and fixed to problem so efficient and would recommend them highly..communication was awesome.”
Adrian B. 4/9/20
“Juss (note this is Brian) was the repairman dispatched on my job. He was prompt and professionally pleasant person that got right to the job of inspecting my chimney leak. He asked all the pertinent questions prior to starting. He identified the source of the leak and efficiently cleaned and sealed the top base of my chimney. Time will tell if the issue was resolved but because of his confidence in his work I am confident. I will use their company again.”
KB 4/7/20
“Dan was very knowledgeable and Brian was punctual and did a great job replacing my chimney shroud. Thank you.”
DR 4/4/20
“Brian came out and set up his tools which included a tarp to protect my carpet. He explained what he was going to do then took about 45 min to clean inside with a round broom that goes up the chimney walls. There was a lot of soot that came out due to it hasn’t been checked in 25+ years, he vacuums that up. Then he sent a drone up to inspect my spark arrester and the top of my chimney. He advised me that flue fires can happen so it was a good thing to have it inspected. Glad I did and glad I used Lucky Sully Chimney Sweep!”
KC 3/31/20
“On time. Nice guy. Great service. Thanks very much. My chimney is like new. Will call again net time it’s due.”
Aneliese B 3/21/20
“Brian did an awesome job. Couldn’t finish one day because of rain on slick tile roof but scheduled and came back and finished as expected and on time.”
Jake V. 3/18/20
“Brian did a great job. On time and very polite. I would highly recommend them. Very friendly”
Tracy P 3/17/20
“This is the second time we have used Lucky Sully! They are the only Chimney Sweeping company for us. Mike G. Sullivan is just wonderful and does a very thorough job. He arrives on time!! He cleans from the top of the chimney down and from the bottom up. He is the only person who has ever done the cleaning this way. He and his company are also very honest. I asked if having him come every two years was proper for the amount of wood we use and he said yes. He didn’t feel we need the chimney swept every year based on our wood usage. We are very happy with this company and his service. I wanted to write a second review as it has been two years since my first review. I found them on Angie’s List originally and I am so happy I did!! This is a quality company who gives AAAAAAA service!!! I cannot recommend them enough!! Thank you Mike, again. Thank you Lucky Sully, again!!!! Now I can’t wait to light our first fire of the season and feel safe about it at the same time!!!”
Jimy and Sondra
“I was recommended to Lucky Sully by a few agents in my office. I had a great experience! He was very knowledgeable & honest & I received the quote Immediately, helping my negotiations and sale. I will definitely use them again and highly recommend.”
Alison L.
Voicemail of a Happy Customer!
Tustin, CA
“Very professional and quick to get the job done.”
Jim T., Norco
“Brian was very knowledgeable, pleasant, and professional. He was on time and efficient and although our chimney was extremely dirty with over 40 years of built-up soot… it looked fantastic when the job was completed.”
Santa Ana
“Serviceman was very professional and courteous. Performed work exceptionally well. Explained all details on how to operate a damper. Also was very neat and did a great job of cleanup when finished. Would use them again!”
William G., Rialto
“They were great, did a good job were very professional. They showed up on time did what was asked and was great at what they did. Would use them again.”
Chris M., Long Beach
“Professional, prompt, through, and cleaned up after the work done.”
Dan H., Chino Hills
“I am a realtor and I can promise you I will be keeping Mike’s number for all my future listings with a chimney.”
Mary Ann G., Orange
“Initially performed an inspection on a fireplace. Later installed a new chimney cap and new interior kit (artificial logs, new gas line). My inspection was performed by the owner of the company. He was right on time and performed a very thorough inspection of the fireplace in my new home. Since I had just purchased the home, I wanted the fireplace inspected by a certified professional before lighting it for the first time.
After his inspection, he recommended a new cap to prevent animals and rain from penetrating, and he suggested that I replace the interior components of the fireplace as well since they were old and showing their wear. We went over models and prices, and i checked his prices against the internet. His prices were SLIGHTLY higher than what I could find online, but he pointed out that his prices include installation. Also, his logs were hand painted and of higher quality than what was available online.
Knowing what I know now, I would HIGHLY recommend having this company install your new logs rather than doing it yourself.
Their installer arrived with a complete setup to remove the old and install the new. Everything is removed down to the brick, a new gas line and grate are installed, and the logs are installed after the brick is vacuumed and brushed clean. My installer moved very efficiently, and it still took him two solid hours to complete the job. I honestly had no idea how labor intensive this install would be.
Also, the manner in the logs and grate are installed matter. The final result that the installer achieved was far superior to anything I might have pulled off. I wound off with an elegant fireplace with new gas lines and a properly capped top.
Basically this is a highly skilled, honest company.”
Dirk Dhulst, Buena Park
“Hello Brian,
Trust all is well and you’re staying busy. I wanted to pass along a great big thank you for the work / craftsmanship you performed on our fireplace. I was most impressed with your attention to detail and the manner in which you performed the work. And, you prepared our home to have the least amount of impact for a very messy work. You even were sensitive to keeping your outside work area clean and when you departed one could not tell the driveway was used for such a “dusty” job. Before you began your work you even asked that I close the garage door so as not to impact the inside. THANK YOU!!!!! In today’s service oriented businesses very little attention is paid to providing great service and with such great end results. We will always use “Lucky Sully” for our fireplace needs. Oh, and thanks for helping our son with the dryer venting issue. Please feel free to use me as a reference in the event one may be needed.
We took your advice and ordered the two fireplace pieces from “Great Wall of Fire.” They are a great family type company and was very easy to work with. We have the two pieces in place now and can’t wait for the winter months to try out the new heat management system. If you happen to be in our area, Laguna Hills, in the future could you please stop by and do a little adjustment to the gas log lighter tube? With the new log rack it needs a little positioning further back in the fire box to be under the new grate.”
My Best,
Dale Walters, Laguna Hills CA
Al Ricci, Realtor
02/28/2024
We love you guys! Prompt, Professional and great work. I have been using you for over 20+ year
Karen
03/04/2024
Brian was kind and helpful. He suggested putting up a screen over the top of the chimney, and had the materials to do the job on the spot. He also repaired some cracks to the top of the chimney.
Gerald Addy
02/29/2024
Showed up on time and sealed a leak in our chimney. Very happy with the service.
Sarah Stalzer
02/28/2024
Dan went out of his way to make sure we got an inspection done in time for our clients home purchase. They are always so professional and easy to communicate with. They do excellent work! Would highly recommend them!
Shannon Kassir
02/26/2024
Have used them twice now and both times left us completely impressed. Brian is awesome, friendly and very knowledgeable. Great company, great customer service and great work!
02/26/2024
Cleaned up after job, explained problem issues, showed pics of what was causing problems, gave options to solve problems
Malinda Dopudja
02/21/2024
Brian came out to look at our 50 year old fireplace insert in our San Clemente Townhome. He was on time, friendly, knowledgeable and able to provided us with options. Highly recommend Brian and Lucky Sully Chimney Sweep
Patricia Halman-Menne
02/21/2024
I so appreciate the technical level of the inspection by Brian. He arrived on time, was personable and conducted the inspection methodically including the minor repair. He was clear and articulate in his summary at the appointment, as well as the notes documented on the invoice. As a professional Real Estate Broker, It is important for me to have this high level of care and expertise for my client homeowner.
Toni Wilson
02/08/2024
It was an absolute pleasure working with the Lucky Sully Chimney Sweep company! Communication was excellent in terms of scheduling, reminders (via email and cell), and documentation of work completed. Pricing was reasonable and clearly outlined with no pressure to do additional work. Brian arrived on time and was friendly, professional, and informative. I highly recommend this company!
Jeanne Salazar
02/07/2024
Fantastic service, very knowledgeable and professional team. Our technician, Brian, went to great lengths to ensure there wouldn’t be a mess. He explained everything very well and completed the job in the stated timeframe. No push to add extra services, no surprise expenses. I highly recommend Lucky Sully!!!
Randy Mason
01/31/2024
This company and serviceman did an excellent job of cleaning the firebox and chimney and explaining the process. I am very pleased with the results and care they took to limit dust and ash. Highly recommend them.
Jay Viloria
01/29/2024
Brian was awesome, he did a great job. I would highly recommend LuckySully to do any chimney work.
Roger Phillips
01/21/2024
Happy to contribute to the 5 star reviews with a different perspective. Lucky did NOT do my fireplace repair, but instead of just saying no they went the extra mile in telling me some tips and in putting me in touch with someone who could fix what I described. It was fixed the next day on a Sunday by the person they recommended and they were able to do it for a lot less work than expected. Yes I recommend them. I got their name from Angi’s List.
Shirley Fisher
01/09/2024
I had the Lucky Sully company restore the fireplace in my older home to functionality by first repairing and relining the chimney (inspection revealed numerous cracks), installing a new chimney cap (it didn’t have one!), and installing a new complete gas log set. The fireplace was seldom used over the past 20 years as it was only ever used as a wood burning fireplace which was very messy. It did have a gas line to it that had been capped off. The technician (Brian) did an excellent job and the company’s price was reasonable. I now have a beautiful, clean operating and functional fireplace!
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